POLICIES

SHIPPING

US & CANADA
We offer free domestic shipping on orders over $75. Free shipping will automatically be applied to your order upon reaching the minimum required amount. Free shipping minimum must be met before taxes and after discounts  are applied.
INTERNATIONAL  
We do NOT ship internationally at this time.  
CALCULATIONS
We calculate shipping cost based on the weight of package and destination based on distance from our studio in California. We currently ship with USPS and UPS. 
LOST PACKAGES
Unfortunately we cannot be responsible for lost or stolen packages where the item is has been registered as delivered. If you experience your package going missing please contact us immediately and we will begin an investigation with the mail carrier to attempt to track down the package.  Please make sure your shipping address is correct and your package will be delivered to an area you feel safe with the item being left. If you are concerned your package may be lost or stolen please contact us before placing your order and we will facilitate your order being delivered with a confirmation signature. Additional fees may apply.

FRAUDULENT CHARGES

Our system notifies us when a potentially fraudulent purchase has been made. If purchase is considered to be potentially fraudulent, buyer will be contacted immediately and may be required to confirm identity. We are not able to ship until confirming purchase with customer. We apologize in advance for any inconvenience this my cause however this policy is in place to protect you.

DAMAGES

If you receive a product from us that appears to be damaged or defective, contact us immediately at ronni@soposhbeauty.com. We will gladly exchange damaged orders reported within 72 hours of delivery. Photos of damaged product are helpful and may be required. 

DISCOUNT CODES

Discount codes may not be combined with other discount offers or promotions. Offer may not be applied to previous purchases. Discount applied before shipping, handling, and tax. Some exclusions may apply.

RETURNS

At So Posh Beauty we are fully committed to our customers satisfaction and want you to truly enjoy our products. If you are in any way dissatisfied with your purchase please email us right away at ronni@soposhbeauty.com. We will accept returns on a case by case basis within 14 days of receipt of purchase for exchange or credit only. We reserve the right to decline the a return request if there is not just cause. We regret that travel sizes, trial sizes, and promotional items may not be returned. We cannot process any returns without first being contacted.